Terms & Conditions
Welcome to Journey Gem Tours. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or booking any tours with us.
1. Booking and Payment:
- All tour bookings are subject to availability.
- To secure your booking, full payment or a deposit, as specified for each tour package, is required at the time of booking.
- Payments can be made online through our secure payment gateway or via other accepted payment methods.
2. Pricing and Tour Inclusions:
- Prices listed on our website are per person unless otherwise specified.
- Tour prices include accommodation, transportation, meals, and activities as outlined in the tour itinerary, unless stated otherwise.
- Additional expenses such as tips, personal purchases, and optional activities not included in the tour itinerary are the responsibility of the traveler.
3. Travel Documents:
- It is the traveler’s responsibility to ensure that all necessary travel documents, including passports, visas, and health certificates, are obtained before the departure date.
- Journey Gem Tours will not be liable for any consequences resulting from the traveler’s failure to obtain the required travel documents.
4. Health and Fitness:
- Some tours may require a certain level of physical fitness or have specific health requirements. It is the traveler’s responsibility to assess whether they are physically capable of participating in the tour activities.
- Travelers with pre-existing medical conditions should consult their healthcare provider before booking a tour and inform Journey Gem Tours of any medical conditions that may affect their ability to participate in the tour activities.
5. Cancellations and Changes:
- Cancellation policies vary depending on the tour package booked. Please refer to the specific tour details for cancellation terms.
- Journey Gem Tours reserves the right to cancel, modify, or reschedule tours due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or insufficient bookings.
- In the event of a tour cancellation by Journey Gem Tours, travelers will be offered the option to reschedule their booking or receive a full refund.
6. Liability and Insurance:
- Journey Gem Tours acts as a booking agent for various tour operators and service providers. We are not liable for any accidents, injuries, or damages incurred during the tour.
- We strongly recommend purchasing comprehensive travel insurance to cover unforeseen events such as trip cancellations, medical emergencies, and lost luggage.
7. Intellectual Property:
- All content on the Journey Gem Tours website, including text, graphics, logos, images, and videos, is the property of Journey Gem Tours or its licensors and is protected by copyright laws.
- Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.
8. Governing Law:
- These terms and conditions are governed by the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu & Kashmir.
9. Contact Us:
- If you have any questions or concerns regarding our terms and conditions, please don’t hesitate to contact us at:
- Address: 1st Floor, Keng Building, Residency Road, Srinagar, J&K, 190001
- Phone: +91 9419008913
- Email:
- General inquiries: journeygemtours@gmail.com
- Customer support: info@journeygem-test.stackstaging.com
- Accounts: accounts@journeygem-test.stackstaging.com
By using our website and booking our tours, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. Journey Gem Tours reserves the right to update or amend these terms at any time without prior notice.
